Jeep needs time to resolve an issue that’s leaving some new Grand Cherokees freezing up after interpreting owners’ legitimate key-fob use as attempted theft.

  • Jepp has ordered a temporary stop-sale on the due to faulty electronics.
  • According to multiple online reports, The issue is leaving some new Grand Cherokee models immobilized.
  • Jeep says it’s contacting customers to set up a free service repair, adding that the problem affects only a few of the SUVs and that a recall won’t be necessary.

The 2022 Jeep Grand Cherokee is under a temporary stop-sale while the company works to correct faulty electronics that are reportedly rendering some models immobilized. The key fob, sometimes on brand-new vehicles, will fail to be recognized, and the vehicle will become immobilized—perhaps reacting to what it thinks is an unauthorized break-in attempt.

Reportedly, the vehicles’ Radio Frequency Hub Module (RFHM) seems to be causing communication errors between some owners’ key fobs and their vehicle, according to reports citing a notice that Stellantis allegedly sent out to dealerships. Referring to the RFHM, the document is quoted as explaining that the issue “can intermittently result in a no-start condition.“

The spokesperson didn’t comment on whether the RFHM was the cause of the problem. We’ll continue to update this story if more information becomes available.

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